Hiring Company: Generation Iron Gym Dubai
Generation Iron is looking for a Membership Sales Consultant / Receptionist to join the team. Candidates who meet below Job Requirements are invited for a walk-in interview at location shown below.
Primary Responsibilities / Expectations:
- Be accountable for individual sales for an assigned centre and achieving an individual sales target monthly.
- Maintain activity levels in all areas of telephone contacts e.g., Lead and Prospect calls, follow up calls, enquiry handling, enquiry response and calls to ex members on daily or weekly basis
- Working towards set sales targets and meeting weekly and monthly KPI’s with the aim to exceed expectations
- Monitor and track all sales results on a daily basis, using correct procedures and systems
- Negotiating, persuading, and influencing in order to achieve the best outcome
- Using a variety of sales techniques in order to achieve success and close sales
- Sourcing new members through a variety of methods in reach and Outreach, working with local companies, encouraging referrals.
- Servicing the needs of your existing customers, looking at ways to improve retention
- Always checking in with current members to ensure they are getting the full use of their member benefits
- Deliver exceptional service to all customers and potential customers of the Centre
- Ensure the efficient and effective operation of the reception area
- Monitor and control entry to the Centre
- Ensure all customer sales and bookings are managed correctly, assisting customers in their choices
- Assist customers in weighing up their options, supporting the right choice of membership each individual customer
- Manage Prospects database and contribute towards lead generation in accordance with marketing planning, including outreach
- Help and support Retention team by calling cancelled members and payment plan issues
- Accurately undertake cash handling and reconciliation procedures and administrative duties, as required
- Assist in the development of programming through innovative ideas and initiating actions to meet the demands of the customers.
- Assist in the communication and promotion of the centre’s services, ensuring all information given is correct and up to date.
- Deal with complaints in a sensitive manner, promptly and politely in accordance with Company guidelines
- Adhere to the Equality and Diversity Policy, Health and Safety procedures, operating procedures, customer service standards and uniform policy at all times
Job Type: Full-time
Preferred candidates who are available for immediate joining.
Qualifications
- Have a passion for health, fitness, well-being and all-round excellence
- Proficient English Communication Skills- written and verbal. Must be able to use proper phone etiquette.
- College Degree
- Have excellent organizational, multitasking, and prioritization skills.
- Able to work well under pressure
- Fitness sales background- at least 2 years experience (required)
- Immediate joiners only.
- Work 6 days per week
- Gym is located in Business Bay, Dubai
Salary: AED3,000.00 per month
Date: 22/01/24 & 23/01/24
Timings: 12PM to 4PM
Walk in interview Address: AG Tower, Ground Floor, Marasi Drive, Business Bay, Dubai
Experience: Membership Sales: 2 years (Required)